Hello, I have a Philips Bluetooth headset. The leather sponge that covered the headset has worn out, and the leather parts have begun to fall off. When I called Philips customer service, they told me they couldn't provide a replacement part. They claim there are no spare parts for a product released in 2020, despite the fact that they continue to sell the product. This is unacceptable. I want to pay for the replacement part myself. They keep saying it's not available. Do they expect me to buy a new headset every 2-3 years? This is an absurd policy. I will never use this brand again, and I will not recommend it to anyone I know. Philips is finished with me.
I purchased Philips in-ear headphones in December 2022, and recently, the sound on one side began to intermittently cut out. It's clearly a connection issue. On August 31, 2023, I took the product, along with the invoice, to the authorized service center, Can Elektronik, in Sivas. To my surprise, th...
I'm very disappointed with my purchase of the Philips SpeedProMax XC7043/01 vacuum cleaner on March 23, 2022. Shortly after purchase, the power button and vacuum brush broke. When I contacted Philips customer service, they informed me that the problem was not covered by the warranty and would have t...
I purchased a Philips hx 685t electric toothbrush with serial number 200709-1c from an online website on December 9, 2020, for 1050 TL (which was equivalent to approximately 140 dollars at that time). However, within the last 6 months, its performance has significantly deteriorated, and I'm no longe...
On November 25, 2022, I purchased a Philips 5000 shaver, but when I opened it to clean the swivel heads, one of them had split from the weld on the cutting section. This is obviously a manufacturing flaw, not my responsibility. When I went to the Philips office to get it fixed, they informed me that...
On 06/04/2023, I purchased a Philips SpeedPro cordless upright vacuum from 'Tema Marketler Zinciri', but the rotating mechanism inside the bottom head has broken twice despite me paying for repairs each time. The service center claims that dust, hair, and similar debris accumulate around the mechani...
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