Marlboro Touch Blue Half Cigarettes and Poor Paper Quality

Marlboro Touch Blue Half Cigarettes and Poor Paper Quality
Marlboro Touch Blue Half Cigarettes and Poor Paper Quality
Marlboro Touch Blue Half Cigarettes and Poor Paper Quality
Marlboro Touch Blue Half Cigarettes and Poor Paper Quality
Serap
May 30, 2024 3:07 PM753

I've been smoking Marlboro for as long as I can remember. I've even found half a cigarette 🚬 inside the pack before. But it's not worth the money anymore. There are charcoal bits inside, the paper quality has deteriorated significantly, and the tobacco quality varies. I've bought from various places - convenience stores, supermarkets, newsstands - but the problem persists. There's no improvement. Today, when I opened my pack, it was completely filled with yellow stains. My losses need to be compensated as soon as possible.

May 31, 2024 10:47 AM (19 hours after complaint)

Hello Ms. Serap, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if desired, initiate the product review process. Sincerely, PHILIP MORRIS Tobacco Products Consumer Advisory Line

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