My withdrawals have been immediately halted, and Phemex has taken full control of my whole balance. In response to my inquiry, the customer support department asked me to provide them with a number of documents. I swiftly emailed all of the required documentation to the appropriate parties. Although I was told that I would receive a response within twenty-four hours, it has been more than twenty-four hours and I have not received a response. Obviously, I am still unable to withdraw my monies from the account. I must have an answer as soon as possible. On five separate occasions, I have even attempted to contact live assistance; yet, nothing has changed.
About a month ago, my Phemex Global account was closed. I initiated the necessary procedures to transfer the assets in my account to my Phemex TR account. However, despite a month passing, my assets have not yet been transferred to my TR account. Issues: I have not received any communication or emai...
I had an account with Phemex and held a small amount of cryptocurrency, but for the past two months, I have been completely unable to access the platform. I can’t log in, and there is no way to reach customer support. No response, no updates—nothing. At this point, I have no idea if Phemex has gone...
I created an account with Phemex and had a small amount of cryptocurrency stored there, but for the last two months, I have been entirely locked out of the platform. I'm unable to log in, and I can't find a way to contact customer support. There has been a complete lack of communication and updates....
My Phemex account has been unfairly locked, and I’ve committed no violations. I simply participated in daily events and tried to withdraw a portion of my earnings. In response, my account was shut down, which is completely unjust. I’ve been a loyal user of Phemex for many years, and all my identity ...
My Phemex account was suspended along with the funds I deposited. I requested a withdrawal, and just 10 minutes later, my account was locked. The platform keeps their account suspension rights hidden, so I’m left without knowing the reason. It seems like they do this frequently. I had $45 in my acco...