My pet has allergies, and it's sensitive to many things. What happens if I don't like a product in my PetFlow subscription box?

PetFlow provides a satisfaction guarantee for all its products. If you receive a product in your subscription box that your pet doesn't enjoy or is allergic to, you have the option to return it and receive a full refund.

To initiate a return, simply get in touch with PetFlow's customer service, and they will furnish you with a return shipping label. You can then send the product back to PetFlow without incurring any shipping costs.

Additionally, PetFlow offers a diverse selection of allergy-friendly products. During the setup of your PetFlow account, you can specify if your pet has allergies. In response, PetFlow will offer product recommendations that are safe for your pet to consume and use.