I purchased a ticket to Tbilisi through the Pegasus mobile app, but I’m unable to complete check-in because I didn’t input my ID number and date of birth during the booking process. I contacted Pegasus customer service, and they opened a ticket to resolve the issue, but it has been over 24 hours without any resolution.
My flight is scheduled for November 11, and if this issue isn’t resolved soon, I’ll face significant difficulties. Pegasus must address this problem immediately and assist me in completing my check-in. I expect prompt action to ensure I can board my flight without further complications. Please provide a solution as soon as possible.
For my upcoming Pegasus Airlines flight with PNR number 11bzxc, I have been unable to complete the check-in process due to an unexplained system error. Even though I entered all my information correctly and the system initially confirmed it, I repeatedly receive an error that prevents me from checki...
On November 7, 2024, I arrived at the airport 40 minutes before my Pegasus Airlines flight (PNR code: XNGJ2P) scheduled at 23:05. I was denied boarding because I hadn’t completed my check-in. Due to traffic, I made it to the airport only 40 minutes prior to departure, and I wasn’t aware of how to ch...
On October 5, 2025, I tried to use the Pegasus Airlines online check-in system for my 7:15 a.m. Sabiha Gökçen – Antalya flight (PNR: 1BZJE3). However, every time I clicked “Continue,” the system froze and the process would not complete. I also tried using different devices and browsers, but the same...
On August 22, 2024, I purchased a flight ticket from Pegasus Airlines but had to cancel it on August 23, 2024. During the cancellation process, it was stated that the refund would be credited to my account within 3-5 business days. However, even after 10 days, the refund had not appeared in my accou...
I bought a ticket through the Pegasus app to travel from Sabiha Gökçen to Skopje. My ticket with PNR code 5U7EXK has my maiden name. My surname has changed due to marriage. When I called customer service, I discovered that the birth date on my ticket is different from my actual birth date. When I ch...
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