I have been trying to contact Pegasus Airlines regarding a reservation for my pet, but the company seems to be focused on making money even from phone calls. They sent me the number 08882281212 without informing me that I would incur additional charges for calling this number to make a reservation for my animal. I hope Pegasus Airlines will improve their customer service and provide clearer information regarding pet travel reservations. Thank you for your attention.
I recently realized that speaking with a Pegasus Airlines customer service representative incurs a cost, which I don't understand. They claim to have a free line, yet the operator fails to connect the call. This is bizarre in today's world. I've only had this problem with Pegasus. My major issue beg...
Pegasus Airlines sold me a flight ticket, and despite having paid the airline's fee in advance, I had to cancel my reservation because I accidentally booked the wrong date. They charged me 1,250 Turkish Lira. They are a dishonest company that will hang up on you, so I strongly advise you to avoid do...
I purchased a ticket with Pegasus Airlines under the PNR code 1XTXX4, which clearly includes a 20kg baggage allowance. However, at the airport, I was told that I had no baggage allowance and was forced to pay an additional ₺2000 to check in my luggage. I immediately explained that there must be a m...
As a Pegasus premium member, I recently bought a ticket through a campaign and chose to move my return flight. But when I tried to rebook, I got an error message saying that there were no open seats on any routes. When I looked for regular tickets, seats were available for the same days, which I fou...
I’m writing to express my deep frustration with the severe communication issues I’ve experienced with Pegasus Airlines’ customer service and live support channels. I’ve tried multiple times to reach someone regarding a problem with my flight, but each attempt has been met with complete silence—no li...
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