Pegasus Airlines Customer Service Issues - Difficulty in Pet Reservation Process

Ekrem
Pegasus Airlines
154

I have been trying to contact Pegasus Airlines regarding a reservation for my pet, but the company seems to be focused on making money even from phone calls. They sent me the number 08882281212 without informing me that I would incur additional charges for calling this number to make a reservation for my animal. I hope Pegasus Airlines will improve their customer service and provide clearer information regarding pet travel reservations. Thank you for your attention.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I have a long-haul flight with my dog on Pegasus Airlines soon, so what should I be aware of in terms of pet policies and in-flight comfort?

3 Complaint

I’ve tried submitting a complaint through Pegasus Airlines' "Write to Us" section, but it just stalls with a "Simply dream of flying" message. What do I need to do to solve this problem?

125 Complaint

Similar Complaints

Pegasus Airlines Unfair Charges and Poor Customer Service

Hakan
Pegasus Airlines
161

Pegasus Airlines sold me a flight ticket, and despite having paid the airline's fee in advance, I had to cancel my reser...

Pegasus Airlines Denied Refund for Flex Ticket

Hikmet
Pegasus Airlines
150

I purchased a Flex ticket from Pegasus Airlines for the İzmir-Adana-İzmir route with PNR number A9Y3. Later, I paid an a...