On March 19, after a Pegasus flight to Frankfurt, I noticed upon receiving my luggage that my suitcases were severely damaged and that some of my belongings were missing. Due to the damage to my luggage and the stolen items, I suffered a financial loss estimated between $652 and $787.
I immediately reported the situation to the relevant authorities and filed complaints with Pegasus and the airport authorities. I also have documentation, including reports, photos, and other evidence regarding the damage and missing items. Despite this, I received a negative response, and responsibility for the damage was not accepted.
I request compensation for both the damage to my luggage and the stolen items. I also ask that my case be reconsidered and that my loss be fully resolved.
On June 17, 2024, during my return flight with Pegasus at 16:50, my suitcase was damaged. I reported the issue immediately to the authorities at the airport before leaving. I was asked whether I wanted a replacement or compensation, and I chose compensation. A form was filled out, and photos of the ...
On my Pegasus Airlines flight PC 993 on December 6, 2024, my cabin bags were not accepted onboard, and I was asked to pay extra. Upon arrival in Frankfurt, my bags were missing. It took two days to locate them myself in the lost luggage storage area. Shockingly, the bags had no tags, were never logg...
Dear Sir/Madam, On December 10, 2024, I traveled with Pegasus Airlines on flight PC 986 from Berlin Brandenburg Airport to Istanbul Sabiha Gökçen Airport. Unfortunately, I experienced significant issues with my baggage during this journey, and I have yet to receive a resolution. The Issues I Experie...
On 24/08/2025, I flew from Antalya to Adana with Pegasus Airlines. I handed over my luggage in good condition at Antalya, but when I arrived in Adana, I received it damaged, open, and missing some of my belongings. I immediately filed a lost property report, and after rechecking, my missing items we...
After my June 30 Moscow-Ankara flight with Pegasus, which was already stressful due to long delays, I discovered my luggage was severely damaged. The baggage staff at the airport assisted me in filing a report, and Pegasus contacted me via email on July 2 to discuss resolution options. However, des...
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