On November 17, 2025, I purchased Peakviewer Pro through peekviewer.com using my credit card and paid $299.99. Without using the product at all, I immediately requested a refund after realizing that it did not meet any of the features promised in the advertisements. However, my refund request was rejected on the grounds that I did not meet the refund conditions, and to this day, no refund has been issued.
At the time of purchase, it was stated that there was a one-month trial period and that a refund could be requested within 14 days. However, a full 12-month fee was charged immediately after payment, and during the refund process, I was only directed to a support email address. Despite emailing the support team multiple times, I have received no response at all. There is also no other customer service contact channel available on the website.
I have seen that other users online have reported similar complaints and have experienced the same issue. I request that my payment be refunded as soon as possible.
On October 29, 2025, I purchased a Peekviewer Pro membership using my credit card. However, I canceled the membership and requested a refund on the same day. I was informed that the refund would be processed within 14 days, but despite a significant amount of time passing, the $221 charged to my car...
Three days ago, a Peekviewer membership was activated by mistake by my younger sibling. My credit card is saved to my iCloud account, so the payment was charged automatically. According to the information shown for first-time subscribers, it clearly states that a refund is possible within 14 days. I...
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