I was charged twice on Paytm but only one service delivered, how can I fix it?

If you were charged twice on Paytm but only one service was delivered;

• Contact Paytm support via the app (Help → Payments/UPI → Incorrect or Duplicate Charge) and report that you were double-charged for the same service
• Provide your registered mobile number, both transaction/UTR IDs, charge dates and amounts, merchant name, and screenshots or bank statement

Ask them to;

• Verify the duplicate transaction against the same service
• Confirm which payment was successfully processed
• Refund the extra amount charged to your Paytm wallet or bank

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.