PayPal Account Access Denied After Recent Transaction

Ahmet
Ahmet
PayPal
January 23 7:21 PM8

Today at around 3:50 PM, I tried to log into my PayPal account from both my iPhone and my computer, but I cannot access either the website or the app. I receive a message saying, “For security reasons, this IP has been blocked. Please try with a different IP,” and I am unable to log in. There were no unusual activities on my account—no login attempts from another device and no incorrect password entries.

Additionally, I deposited money into my account today, but I did not receive the usual notification SMS messages. It is unclear whether the funds were successfully credited. When I attempt to enter the account menu and type in my password, the screen closes and logs me out of the system. I have also tried calling customer service and waited on hold for hours, but I have been unable to reach anyone or receive any support.

Regarding this transaction made from Nevşehir, I am requesting a clear and written explanation about the status of the funds I deposited, confirmation that the money has been securely credited to my account, and the immediate removal of the login restriction. I also request information about why I cannot reach customer service and the reason for this security block. If necessary, I am willing to share my transaction and account details privately with the company.

Comments

Similar Complaints

Unable to Open a New PayPal Account After Forgetting Old Password

Derya
Derya
PayPal
November 22, 2024 11:50 AM70

I am having trouble opening a new PayPal account. I had previously created an account but forgot the password. Now, when...

Having Trouble Signing Up for PayPal

Eda
August 6, 2024 1:14 PM33

I've been trying to open a PayPal account but can't seem to do so. Despite entering the correct email address and passwo...

PayPal Hasn’t Processed My $446 Payment After 5 Days

İbrahim
İbrahim
PayPal
June 19, 2024 7:55 PM68

Hello, I sent $446 to PayPal on June 12, 2024. Typically, the hold period is supposed to be 72 hours, but we’ve now reac...

Unresolved €22.03 Bank Transfer to PayPal - Customer Service Unhelpful

Doğan
Doğan
PayPal
November 19, 2023 7:29 PM79

Even though I sent 22.03 Euros from my bank account to my PayPal account on November 14, 2023 at 19:02, the money has no...

PayPal Blocked My Account and Held €85 Without Explanation

Muhittin
Muhittin
PayPal
October 1, 2024 1:15 PM30

PayPal suddenly blocked my account and withheld €85 without providing any reason. They informed me that I would only get...