Pay3 account verification failed; how can I resolve it?

Pay3 identity verification (KYC) often fails due to low image quality, expired identification, or duplicate accounts under the same identity.

To resolve this, re-upload a clear photograph of a valid, unexpired passport, driver's license, or national ID taken in bright lighting without glare.

Make sure your profile details match your government documents exactly, including full legal name and address.

If your verification remains stuck or failed after multiple attempts, contact their team at [email protected] to request a manual KYC status reset.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.