Parimatch Withdrawal Request Not Received

I am writing regarding a delayed withdrawal from my Parimatch sports betting account that has still not been credited to my bank account. My Parimatch ID is 976695***. On 27/04/2026, I requested a withdrawal of ₹50,000 via IMPS bank transfer from my Parimatch account. The withdrawal was requested to my bank account number 30000215464. The transaction reference ID shared for this withdrawal is 611718291715. As of today, the payment has been delayed for 2 days and the amount has not been received in my bank account in India. During this period, I have contacted Parimatch customer support, but they have not handled my issue properly. Each time, I am only told that my payment has been transferred, without any proof, clear explanation, or resolution, and the money is still not in my account. I request that this withdrawal be investigated urgently, my ₹50,000 be credited to my bank account without any further delay, and I be provided with a clear clarification about what went wrong with this transaction.