Parimatch limited my account after a big win. What are my options to resolve this?

You should first read Parimatch's Terms and Conditions and pay special attention to the parts that say how account limits work if they did that to your account after a big win. Limitations often happen because of flagged behaviour, but knowing their terms can help you decide if the action is right.

Next, call Parimatch's customer service to find out what's going on with your account. Make sure you keep track of all of your calls. They might ask for proof or more information about what you did.

If the problem still can't be fixed, you might want to talk to a third-party mediation service or the right regulatory body. Parimatch's licensing jurisdiction may protect consumers.

Lastly, if limits are unfairly kept in place, you can file a complaint on our website.