Palette 6-88 Red Hair Dye Strong Odor and Unusual Color Transformation
I bought Palette 6-88 intense red hair dye, and while the oxidizer seemed fine at first when I mixed it with the dye, it emitted a foul odor and turned into a deep red shade, which was not the original color. Despite having never had a problem with hair dye before, this experience made me nervous, and I decided not to use it on my hair. I'm not allergic to Palette products, but the areas where the oxidizer came into contact with my skin turned pale and bumpy. I'm genuinely concerned about the product's quality and safety. Furthermore, there is no expiration date on the box, leaving me to wonder if it has gone bad. I'm hoping for answers and a resolution to my troubling experience with Palette hair dye.
Dear Mr. Ö., Henkel operates worldwide with leading brands and technologies in three business units: Laundry & Home Care, Beauty Care, and Adhesive Technologies. Founded in 1876, Henkel operates with many well-known brands and holds numerous market leaderships globally in both consumer products and industrial sectors. Henkel, with approximately 47,000 employees worldwide, continuously strives to produce higher quality and innovative products and systems, and your satisfaction as our consumers is our top priority. Therefore, when it comes to customer satisfaction and the quality of our products, we never compromise on our commitments and principles. Based on the feedback you shared about our product, and following the conversation you had with our customer service representative, we hope you will continue to use our products with confidence. Thank you for your interest in our company and product, and for sharing your feedback about the product. Sincerely, Türk Henkel Kimya San. ve Tic. A.Ş.
