Today, I used Schwarzkopf Palette hair dye in shades 10.1 and 12.1, purchased from the 365 AVM Watsons store. While using it, the smell was much stronger and different than usual. Immediately after dyeing my hair, I felt an intense burning sensation on my scalp, as if it were bleeding. I washed my hair immediately, but a serious wound developed on my scalp, and bleeding started. My scalp is literally split and is now very red and sensitive. I have used Palette products before, but I have never experienced such a reaction. The product’s batch number is: 2869278. This incident has caused me both financial and emotional distress. I request compensation, a thorough investigation, and remediation of my grievance. I would appreciate it if you could respond to me both through Xolvie and via my email address: bulutg***@gmail.com. I am not entirely sure where the batch number is located; if you provide guidance, I can share the number more accurately. The number I mentioned above is found at the tip of the dye tube. Additionally, there are numbers at the bottom of the box: one of them is 0803255305, and another is on the barcode, 3838824415055.
I am a consumer who actively uses many products of the Schwarzkopf brand. I bought the PALETTE 10-1 hair dye for the first time and my scalp was seriously burned, there were blisters and bleeding areas. I have the necessary hospital reports on hand. I applied the product by paying strict attention t...
I've been using hair dye for a long time, and I've never had anything like what happened to me after I used Palette hair dye. The product gave me a huge wound on my scalp. Within hours of using it, I was in a lot of pain, and touching the wound made it hurt even more. I did an allergy test and follo...
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