I’m looking for a customer service phone number or an email address for Paddle support. How can I contact a representative?

To contact Paddle support, the best option is to use email, as the company does not have a customer service phone line.

Official support email address:
[email protected]

You can write an email describing your situation. Be sure to include:

your full name,

the email used for the payment,

the date and amount of the charge,

the last four digits of your bank card.

Additionally, Paddle’s website offers a contact form and a purchase lookup tool. To locate an order or submit a request, go to the Paddle Support page, click the “Find your purchase” button, and complete the form. You will then be offered possible solutions or the option to message an operator.

If Paddle takes too long to respond or refuses to help without explanation — file a complaint on Xolvie. Your experience will help other users get faster support.