Oral-B Genius X AI Art of Brushing Bluetooth Connection Problem

I use Oral-B Genius X AI Art of Brushing and am currently having a problem with the application's functionality. While I successfully connected the toothbrush and the application the first time, I'm having trouble connecting them again for subsequent uses. Despite following the directions to press the toothbrush's power button to establish a connection from within the application, I am still unable to connect. Even after methodically hitting the toothbrush's power button and attempting to reconnect, I am confronted with the same result - a failed connection. This scenario has perplexed and angered me, since I expect a device of this caliber to perform flawlessly. As a long-time dental-B user, I rely on the revolutionary features of the Genius X AI toothbrush to improve my dental hygiene regimen. However, the connectivity issue is impeding my capacity to properly exploit the product's potential and reap its benefits. I respectfully beg your assistance in resolving this situation.