On May 5, 2024, I booked a flight from Ankara Esenboğa Airport to Paris through Opodo. However, upon arriving at the airport today, I couldn’t check in, as my name and ticket were nowhere to be found in the system. Despite multiple calls, emails, and attempts to reach customer service, I received no resolution and missed my flight.
This experience has left me both financially and emotionally distressed, and I am still waiting at the airport. I am requesting a full refund from Opodo for this failure. If no action is taken, I will pursue legal action in both Turkey and France to seek compensation for my losses.
I booked a flight from Izmir to Stuttgart through Opodo for June 9, 2024, scheduled for 7:25 a.m. However, Corendon Airlines canceled the flight and sent me an email notification. Despite repeatedly contacting Opodo to request a refund, they have yet to return my payment, and they continue to displa...
On April 21, 2024, I had a flight from Istanbul to Samsun. I arrived at the airport at 5:00 AM for my 6:20 AM flight, with my 4.5-year-old daughter. When it was our turn at 5:25 AM, we were informed that the flight had been rescheduled to 6:10 AM and that baggage check-in was closed. I received no n...
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
I purchased a cheap ticket from Malatya to Istanbul airport with Turkish Airlines for February 22, 2024, at 11:40. While booking, I entered the passenger's ID number and date of birth correctly, but another name was mistakenly written in the passenger name section. I immediately contacted the airlin...
On January 7, 2024, I voluntarily gave up my seat on flight TK1769 from Istanbul to Prague due to overbooking and submitted a claim for the compensation I was entitled to on January 8, 2024. However, I have not received any response. Despite submitting feedback four more times since January 8, 20...
Comments