My Online Soccer Manager Account Is Locked with Error [100-1000]

I have been unable to access my account properly for approximately 5 hours across both the OSM mobile app and the website. My username is suleyman42_1. The mobile app will not open at all, and I continuously receive the error code Error:[100-1000]. When I attempt to log in via the web browser, I can access my profile, but I am completely unable to perform any actions or commands.

Facing an issue like this deeply concerns me because I have never violated any game rules or terms of service. I have invested a tremendous amount of effort into this account over a long period, and I do not want all of that hard work to go to waste. After the problem occurred, I contacted the OSM support team in writing about 3 hours ago, but I have not received any response or feedback so far.

I demand that this access issue and the Error:[100-1000] glitch affecting my account be investigated and resolved as quickly as possible, that my account be restored to full functionality without any issues, and that any hardship caused to my club progression be reviewed and remedied.