I used Online CV for free and then received an unexpected charge, how can I resolve this?

When someone uses Online CV thinking the service is free and then receives an unexpected charge, it’s usually because they accepted a trial period with automatic renewal.

To resolve this, the following steps are recommended:

Review the service terms and the confirmation email received during registration.

Log into the account and go to the subscriptions section to cancel the automatic renewal.

Contact support through the form requesting immediate cancellation and a refund, including the date and amount of the charge.

If there is no response, reach out to your bank or payment platform (such as PayPal) to dispute the charge.

Although Online CV offers functional tools, many users have said that the billing policy is not clearly explained, so it’s important to act quickly.

❗ Your voice matters. If the issue persists, share your experience and consider filing a complaint on Xolvie to help make a difference.