Omegle Charged Me $14 but Did Not Remove My Ban

On February 5, 2026, I followed the instructions provided to remove a ban on my Omegle account and made a payment of approximately $14. This payment was charged to my Türk Telekom mobile bill, and I received an SMS confirming that the payment had been approved and completed.

However, despite the payment being successfully processed, my ban on Omegle was not lifted, and I am still unable to use the service. On the Türk Telekom side, the payment is clearly recorded as completed, but since my ban remains active, I have not received the service I paid for.

I request that the promised unban service be carried out immediately or that the $14 charge be refunded in a way that it is removed from my mobile bill.