OmeTV “Accept/Reject” Feature Disappeared After Paying to Remove Ban

I use the OmeTV mobile app on my iOS device through the App Store. At around 11:13 p.m. on September 13, 2026, I was banned from the app. I paid approximately $12 through the app to have the ban removed. The ban was lifted immediately after I made the payment, but the “accept/reject” feature that I had previously used in chats completely disappeared.

Even though I paid to have my ban removed, I can no longer use a feature that was previously available on my account. In addition, I was not provided with a username or transaction number that I could use to track the payment or issue, so I cannot check the problem through the app or receive proper support.

I request that OmeTV urgently restore the “accept/reject” feature that was previously available on my account and correct my account so that I can fully use all of the features included with the service I paid for.