On October 21, 2025, I made a payment of approximately $12 via credit card on the Ome TV platform. Later that same day, around 8:00 p.m., my account was banned without any rule violation on my part.
My account is registered with the email d*******@icloud.com**, and I received no notification or explanation regarding the reason for the ban.
I have experienced similar bans several times before, even though I have not violated any community rules. My account currently appears active again, but due to this unjust ban and the inconvenience I suffered after making a payment, I am requesting a refund of the 500 TRY I paid.
I have not yet contacted customer service, but I kindly ask that this matter be resolved promptly and that the refund be processed as soon as possible.
I’ve been using the Ome TV iOS app in Mersin, and over the past two days, I’ve been banned twice — even though I did not use any profanity, slang, or inappropriate behavior of any kind. After the bans, I had to make mobile payments totaling approximately $23 (about 1,000 TRY) to lift them. However,...
I use the OmeTV app on my iPhone, and I am facing a recurring problem: I get banned repeatedly without committing any rule violations. This issue has happened many times before, and to have my account unbanned, I have already paid a total of ₺1,500 via credit card. Despite these payments, the bans r...
Today my OmeTV account on my iPhone was suddenly suspended after a user report. I received only the message that my account was blocked—no violation details, no evidence, and no appeal link. I immediately contacted in-app support, but I have not received any response. I am an active, paying user and...
I was banned from Ome TV, and when the ban message popped up on my screen, I accidentally pressed the button on my iPhone. Since Touch ID was enabled, it instantly processed a ₺499 payment without my consent. Now, I can’t get my money back! There is no customer service number to contact, and I have...
I was unfairly banned from Ome TV twice despite doing nothing wrong. I paid a total of ₺1000 to lift the bans, but I got banned again right after. This is extremely frustrating and unfair. I urgently request my account to be reopened and this issue to be prioritized for review. I use the app respect...
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