I’ve been using the Ome TV iOS app in Mersin, and over the past two days, I’ve been banned twice — even though I did not use any profanity, slang, or inappropriate behavior of any kind.
After the bans, I had to make mobile payments totaling approximately $23 (about 1,000 TRY) to lift them. However, just a few hours after my ban was removed, I was banned again without reason.
The app provides no warning or explanation messages, and when I contacted customer service, I was met with indifference and no real assistance.
My username and email address are b***********@gmail.com**. The ban duration is stated as one month, but I’ve been repeatedly banned without any rule violation, and this has caused me serious inconvenience.
I do not accept being charged unfairly or being banned without justification.
I request that the unjust ban be lifted and that the fees I paid be refunded.
I have never violated the platform’s rules, and I don’t want my hard-earned money taken under false pretenses.
Yesterday, I was banned from OmeTV even though I didn’t engage in any inappropriate behavior or violate any rules. I assumed it might be a mistake, so today I paid to lift the ban—only to get banned again immediately. I paid again, thinking it might work the second time, but once more I was banned s...
While using the Ome TV app on my Xiaomi Redmi 14c (Android) device, my account was banned for “rude behavior” even though I did not violate any rules, use offensive language, or engage in inappropriate conduct. The ban occurred just five minutes ago and is still active. This is not the first time i...
I use the OmeTV app on my iPhone, and I am facing a recurring problem: I get banned repeatedly without committing any rule violations. This issue has happened many times before, and to have my account unbanned, I have already paid a total of ₺1,500 via credit card. Despite these payments, the bans r...
I was unfairly banned from Ome TV twice despite doing nothing wrong. I paid a total of ₺1000 to lift the bans, but I got banned again right after. This is extremely frustrating and unfair. I urgently request my account to be reopened and this issue to be prioritized for review. I use the app respect...
I was using the Ome TV app on my iPhone when I was suddenly banned without any valid reason. This happened just a few minutes ago, and the only message displayed on my screen was that “multiple complaints were received from other users.” I want to make it clear that I did not violate any rules or en...
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