Unable to Transfer or Withdraw Coins Showing in My OKX Account

I can see my coins in my OKX account, but when I try to transfer or withdraw them, the balance shows as zero. I’m unsure if this is a system issue or if I may have unknowingly transferred the coins elsewhere, though I can’t confirm that.

This is extremely frustrating, as I have no clarity about the status of my funds. I would appreciate it if someone familiar with this issue could guide me on what might be causing this problem. I also expect OKX to provide immediate support and assistance to resolve this matter. Users need transparency and reliable functionality when managing their assets. Please address this issue promptly.