Hi friends, sorry to bother you. I have an issue with OKX support regarding an unresolved matter that has been pending for 22 days. I accidentally sent a token from DEX to CEX on the Solana network, and it doesn’t even appear as an untradable asset.
OKX support stated they could resolve this by adding the token as an untradable asset, but after 22 days, there has been no progress.
Hello everyone. About 40 days ago, a friend of mine transferred Solana (SOL) from their OKX TR account to my Phantom wal...let. Despite numerous attempts to get help from OKX customer service, we still haven’t received a proper solution. The transaction is marked as completed on OKX’s end, but the fund
On July 22nd, I transferred 15,960.24 NOTUSDT from my Binance account to OKX, but OKX never credited the funds to my acc...ount nor returned them to Binance. For days, I’ve been given the runaround with no resolution. Typically, if there’s an address issue, the coins should be returned to the sender, b
I requested a withdrawal on OKX crypto platform, but the money never arrived in my account. When I check the app, it sho...ws that the transaction was successfully processed, yet my funds are missing. I reached out to customer support, but they keep giving vague excuses and blaming a technical issue.
Although it was my mistake, I sent Ton Coins to the wrong exchange. Binance resolved the issue within two hours by corre...cting the memo error and returning the funds to OKX. Binance even shared all transaction details (Txid) with me. However, OKX has yet to refund the Ton Coins returned to my accoun
OKX has been holding my funds after an attempted transfer to Binance, claiming I made a "wrong transaction" because I di...dn’t enter the mono code. Even if I missed entering the code, Binance confirmed they sent the funds to OKX, but OKX has not released them. It’s been 4 days, and I’ve received no re
