In January 2025, we registered my son for the Novakid app for one year, paying by credit card for ₺3,170. However, they informed me that the price had been updated to ₺3,180 as of September 1, 2025. They said I could pay using EFT at the old price if I preferred. I explained that I did not have any cash and would only pay by credit card, and that I would file a complaint about this situation.
I had been using an online English lesson package from Novakid. After my six-month plan expired, I made sure to cancel the renewal, but on October 8, 2025, my membership was renewed automatically, and 2,860 ₺ was charged from my account without permission. Following this, I tried to contact Novakid...
On September 19, 2025, I contacted Novakid’s WhatsApp support line to inquire about an English language course package for children — consisting of 4 lessons per week and a total of 96 lessons over 6 months. I was quoted a price of ₺5,306 per month. However, when I asked again about the same package...
My Novakid Standard Package membership started on March 24, 2025. After the initial six-month period ended, the membership was renewed without my cons...
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