Norton Withdrawing Money From My Credit Card for Continued Membership

Norton took money from my credit card without informing me, without my request for a second extension. Although I want to connect to customer support from Norton's website, the number link deliberately redirects me to an irrelevant article; I guess so that no one can contact them. I think that such a company should do this and the Ministry of Commerce should take a hand in this matter. A company that is only oriented towards taking money; then how will citizens solve their problems without Customer Service in case of any problems. I request the refund of the new membership fee and the cancellation of that membership. Note: Although I returned the e-mail they sent to extend the new membership, they did not take any action. Order No #AP1590217070