Norton Timeless Antivirus Package Sale, Renewal Without Notice

May 20, 2023 11:44 PM42

So, in 2022, I did the smart thing and bought a Norton security program. Like, to keep my internet life safe and all that. I had no idea that this buy, which seemed easy at first, would cause me a lot of trouble. I'm in the middle of the current year and haven't seen any sign of a renewing notice, but guess what? They took a big chunk of money from my card for an extension that I didn't even agree to. And to make things even worse, I've been going in circles trying to find a support number to help me fix this mess. Really, talk about buyer's regret and no customer service! who bills you for a repeat without even telling you? I thought the process would be easy and clear, with clear contact and a chance to choose whether or not to renew.  What a way to treat a customer who has been reliable, right?

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