Nokian Weatherproof Tires Showed Serious Wear After Just Over 2 Years
On August 21, 2021, I purchased a set of Nokian Weatherproof tires for my 2004 Doblo from your Kayseri dealer, as I was previously satisfied with their performance. However, during a recent tire alignment, I noticed deep cracks in the treads of the front tires. Checking the rear tires, I found similar cracking just beginning. I documented the front tires with a video and the rear tires with photos.
I am a careful driver, averaging only about 6,000 km annually. I can provide mileage records from TÜVTÜRK if needed. After just 2 years and 4 months, I’m concerned about the deterioration of these tires. This issue makes me anxious about taking long trips. I tried to address this on your website but couldn’t find a suitable way. Please help me with this matter.
Could there be a problem with the load index? I think the Doblo was 88 t.
Dear Valued Customer, First of all, we want you to know that we are sorry for the situation you have experienced. The necessary information regarding your message has been sent to the email address you provided. For any questions or issues, you can reach us. We present the matter for your information and wish you healthy days. Sincerely, Nokian Tyres
Dear Nokia representative, You express that you are sorry about the issue. Alright. Is this the extent of your interest in the problem? I am also very surprised that nothing has been mentioned regarding the resolution of the issue, to be honest.
I just saw the email titled "Support." Of course, we will send the photos and Dot information. However, instead of an invoice, I can send a bank statement showing from whom I received it. Thank you for your attention.
Your Tire Failure form cannot be opened.
Hello; The form has been resent to your email address both as an image and as a file. If you encounter any issues again, you can contact us. We wish you a good day.
I would like to thank Kormetal very much for providing a refund for my Nokian weatherproof tires within the framework of customer satisfaction, even though the warranty period had expired. 🙏🌹♥️
