Hello, On 28.03.2025, we purchased a Nissan X-Trail 1.5 CVT MHEV PLATINUM M2WD with license plate number 34 MZV 3**. On 11.08.2025, the air conditioning system of our vehicle malfunctioned. The air conditioner is blowing hot air. All the service centers we contacted for this issue have offered us appointments either at least a week later or at the beginning of September. The weather is extremely hot, and under these conditions, the vehicle is not usable. In addition, we are planning to travel to Greece by car at the end of the month for a holiday, for which we have already made reservations. Our grievance needs to be resolved urgently, but we have not received any positive feedback either from the service centers or from Nissan Customer Services (specifically from the representatives we spoke to at the number 0216 651 84 20). It is already a concern that such a malfunction occurred in a newly purchased vehicle, but the delay in finding a solution makes the situation even worse. We kindly request that you contact us urgently to resolve this issue. Vehicle Owner: Fidel Ç*** Phone: +90 532 4** 95 8*
I bought my Nissan X-Trail from Nissan Efe in Ankara on August 13, 2025, and the car has been nothing but trouble. At just 9,577 km, the system threw a battery error. On January 27, 2025, I had to tow it from Afyon to Nissan Teknik Oto in Eskişehir. They found a battery fault, charged the battery, a...
I picked up my Nissan X-Trail from Ankara Nissan Efe Otomotiv on August 13, 2025. At 9,577 km, the car displayed a system error. On January 27, 2025, it was towed from Afyon to Eskişehir Nissan Teknik Oto authorized service. Upon inspection, a battery fault was detected, the batteries were charged, ...
I brought my 2023 model Nissan X-TRAIL e-Power to your authorized service center on August 17, 2024, after an accident. It’s been 20 days, and despite multiple inquiries to your service center and customer hotline, I’ve been repeatedly told that the necessary spare parts are not available in Turkey ...
I bought a brand new 2020 Nissan X-Trail 1.3 DIG-T gasoline model, and now, in 2024, at just 58,000 km, the engine has started to misfire constantly. When I took it to the authorized service center, they told me I needed a spark plug and injector replacement, quoting a ridiculous price of ₺39,399! ...
I am a proud owner of a Nissan Qashqai and I truly enjoy driving my car. On August 5th, 2025, the authorized service center diagnosed a ruptured turbo hose in the engine and informed me that it would be replaced under warranty. However, after one week, the part has still not arrived. Despite my repe...
Comments