Nike Jordan Order Marked Delivered but Not Received

I ordered a pair of Nike Jordan shoes from the official Nike website on 10 August. Although the tracking page now shows the order as “delivered”, I have not received any package at my address. There has been no delivery attempt to me, and I have not signed for or accepted any parcel. Despite this, the system still states that the order is completed and delivered, which leaves me without the product I paid for. I request that this issue be investigated urgently and that either the Nike Jordan shoes I ordered be sent to me again or that the full amount I paid be refunded, depending on what you can resolve faster. I kindly ask you to contact me and provide a clear explanation and solution as soon as possible.