Brand New Nike Kids' Sneakers Have Faulty Straps

Brand New Nike Kids' Sneakers Have Faulty Straps
21

The Nike sneakers I purchased for my child malfunctioned after only a few uses. The front straps are no longer effective, which is making it challenging for my child to walk. The straps easily come undone after just a couple of steps, resulting in numerous falls.

I purchased them from FLO and had them inspected at the Rize FLO store, but unfortunately, the outcome was not favorable. Why wouldn't faulty front straps be seen as a manufacturing defect? What kind of mistake could we have made as users? I kindly request a full refund for this product.

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