It's been just 20 days since I made the purchase. The logo on the shoe with navy frame colors is losing its color. The shoe hasn't been cleaned at all. I'm currently employed as a regional manager at a company that specializes in shoe care and dry cleaning. I'm confident that if I bring up Consumer Rights, I'll be completely justified in my assessment of this product. So, I'm kindly requesting the company to get in touch with me and just replace the worn-out left shoe.
I purchased a pair of New Balance shoes from their store four months ago, and they started to show signs of deformation very quickly. I took them to the store for inspection, and they were sent to the central office. After 20 days, I received a response stating that the issue was not due to workmans...
I bought a pair of New Balance shoes six months ago, but I’ve only worn them for about 2-3 months in total. Despite the limited use, the shoes started falling apart at the seams. The brand sells these at high prices under the claim of being "original," but the quality is far from it. After just thre...
I purchased a pair of black New Balance 327 sneakers on November 13, 2024. Within just 6 months, the color completely faded and the inner lining tore—even though I only wore them occasionally, not daily. I took great care of the shoes and followed all usage instructions properly. Despite this, the p...
I purchased the New Balance 408 model about a year ago and wore it actively for just 3 to 4 months. Wanting to take good care of it, I cleaned it exactly as recommended on New Balance’s official website—using a small brush and mild detergent (no washing machine involved). After drying, the shoes loo...
I purchased New Balance 530 sneakers in March. Despite minimal use, the mesh fabric tore from the corner. I have never encountered such an issue with mesh shoes from other brands, even after years of use. It's very disappointing to see the shoes deteriorate so quickly from a reputable brand like New...
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