On March 7, 2026, my sibling purchased a subscription through Netshort for approximately $8. I canceled the subscription on the same day. However, despite this, the amount charged to my debit card has still not been refunded to my account.
When I contacted Netshort customer service, they confirmed that the payment had been processed and stated that the delay in the refund might be related to the Play Store. However, no refund has appeared in my bank account, and no clear resolution has been provided.
I request that both Netshort and the Play Store process the refund of the $8 charged to my card and provide me with clear and detailed information about the refund process.
I have been trying to cancel my monthly subscription in the Netshort app for about a month, but I have not been successful. Even though I follow the cancellation steps within the app, it keeps redirecting me back to the same page and the subscription cancellation never goes through. During this pro...
On October 12, 2025, at 2:50 AM, a ₺194.99 monthly subscription fee was charged to my account without my consent through the Netshort Android app. I immediately canceled the subscription via Google Play, but no refund has been issued and I haven’t received any notification or explanation about the t...
I am writing regarding an issue with my Netshort app subscription through the US App Store. On 19 February, I attempted to cancel my subscription via the app and believed that the cancellation had been processed correctly. Despite this, I have continued to be charged for the subscription after that ...
On December 7, I purchased a one-week membership through the Netshort app to watch movies. Because I did not want the subscription to renew automatically, I canceled my subscription through the Google Play Store on December 12, before the one-week period had even ended. Despite this, on December 16...
Hello, about 15 days ago, I created an account on the Netshort app to watch a series. Everything seemed fine at the time—I expected to pay only if I actively subscribed to a package. However, today I was shocked to see that the app charged my account without any warning, consent, or notification. I ...
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