I have an HD plan with Netflix that allows for 2 devices, but the mobile app has become completely useless. My phone, which I’ve always used, is no longer recognized as a registered device, and I can’t log in. When I try to get help with a temporary session, it asks if I’m in the same household, otherwise it won’t work. If the mobile app can only be used in the same household, then what’s the point of having it? Just restrict the number of devices to two and be done with it. This is ridiculous.
I’ve been a regular Netflix user for a long time. However, recently I keep getting the error message “This device is not part of the Netflix Household for this account” whenever I try to access Netflix — both on my computer and different mobile phones. All of these devices are used within the same h...
I’m unable to watch Netflix on two phones at the same time anymore, even though it used to work fine before. I don’t understand what’s changed—did you update the app? It’s frustrating because whenever I’m watching, my fiancé can’t watch anything on their phone. It doesn’t make any sense for a stream...
I've been a loyal member of Netflix for several years, thoroughly enjoying the convenience of their standard plan package. It's been great being able to watch content simultaneously on two different devices, just as the plan promised. But all of a sudden, we were restricted to using only one device....
Hello, I had previously subscribed to Netflix and then canceled. I decided to sign up again, but this time for four people. I bought the item and then ran into a new problem. Two Smart TVs can't play the videos because they keep asking for a password. All of this problem comes from Netflix's inabili...
I’ve been dealing with the same issue on Netflix for months now, and I’ve had enough. Every time I try to log in to my own devices—the ones I’ve been using for years—I get an error saying “Incorrect user” or “This isn’t your account.” This happens repeatedly, even though I haven’t changed devices or...
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