I want to use my old Netflix account again, what do I have to do?

1 Display
Xolvie
Xolvie Resolution Specialist November 28, 2023 9:16 am

These steps will let you use your old Netflix account again:

• Log in: Use your old email address and password to sign in to your Netflix account on the website.
• Find "Restart Your Membership" and click on it. You'll be on the main account page after logging in. Find a choice that says "Restart Your Membership." Most of the time, you can find this option in your account settings.
• Pick out the Right Profile: Please make sure you are using a normal profile and not a Kids profile when you click "Restart Your Membership."
• If you need to, reset your password.
• Click Add Streaming Plan.
• When asked, choose "Add streaming plan" and then "Restart Your Membership."
• Confirm and Finish.
• If necessary, change your payment information. You might be asked to enter new billing information if your payment information is outdated or needs to be changed.

If you follow these steps, your old Netflix account should be activated again, and you should be able to use your old account information to log in to the streaming service. If you have problems during this process, you can get help from Netflix's customer service.

In times of uncertainty, remember that Xolvie is here to help you connect with others who've faced similar challenges and share your own story.

Vote

Related Complaints

Netflix Keeps Deleting Our Accounts Without Information

Metin
May 17, 2024 9:26 am
-

Netflix Canceled My Account Without Asking! No Refund, And No Help

Çiğdem
February 25, 2024 11:57 am
-

Netflix Account Stolen And I Want My Refund Or Account Back

Görkem
October 03, 2023 1:03 pm
-
33100
(12 reviews)