My Nespresso machine is leaking water onto the countertop every time I brew coffee. What could be causing it to leak?

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Xolvie
Xolvie Resolution Specialist February 09, 2024 1:34 pm

• Descaling: The most common reason for a Nespresso machine to leak is that it is past due for descaling. Descaling should be done every three months, or after brewing approximately 300 coffees. Try descaling your machine using our comprehensive guides for different Nespresso models. This simple maintenance step can usually resolve the leakage problem.

• Check the Capsule Holder: Water may leak from the capsule holder area. Check that the capsule holder is properly inserted and secured in place. If the capsule holder is cracked or damaged, it may need to be replaced to prevent leakage.

• Inspect the Base: Water may leak from the machine's base as a result of damaged seals or loose connections. Check the machine's bottom for visible signs of water pooling or dripping. Tighten any loose screws or connections, and check the seals for wear and damage. Seals that have worn out may need to be replaced to prevent further leakage.

Following these troubleshooting steps may allow you to identify the most likely cause of the leak and take appropriate corrective action. Remember that regular maintenance, such as descaling, is required to ensure the best performance and longevity from your Nespresso machine. If you are unsure or unable to resolve the problem, contact Nespresso customer support or a professional technician.

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