5
Resolved

Mustela Lipid Replenishing Cream Gave My Baby An Allergy

Mustela Lipid Replenishing Cream Gave My Baby An Allergy
February 10, 2024 10:52 PM386
Fatma's Thank You Message
Thank you for responding to my complaint.

I used Mustela Lipid Replenishing Cream, a highly recommended product, on my baby's sensitive skin. All of a sudden, my little one's skin began to feel like it was on fire, and they cried out in intense pain. I waited, hoping it would improve, but it just kept deteriorating. This cream, which I purchased for ₺600, caused damage to my baby's delicate skin. What's the plan to figure this out? What can I do to address my baby's skin issue right away? My little one had an existing allergy, and this only worsened the situation. Who's to blame for this? What's the deal with this baby cream? It's like they didn't even bother to formulate it properly.

February 12, 2024 11:09 AM (1 day after complaint)

You have been contacted regarding your complaint. This feedback is valuable to us. We hope your issue has been resolved. Thank you for reaching out to us. Expanscience Laboratories Turkey

Fatma
February 14, 2024 1:59 PM

Thank you for responding to my complaint.

Comments

Similar Complaints

Mustela Stelatopia Causes Skin Burn Marks

October 4, 2023 11:50 PM379

Because my son has dry and sensitive skin, the doctor advised him to use Mustela Stelatopia. My son, on the other hand, ...