I purchased an MSI Cyborg 15 A13VF-893XTR laptop. I completed all setup and configurations perfectly, and I use only licensed software and applications. However, since the very beginning, the computer has been randomly shutting down on its own from time to time. At first, I thought this might be a coincidence or a minor issue, but when it continued, I contacted Amazon customer service. Unfortunately, they told me that a return was not possible.
After doing some research online, I found many similar complaints about this specific MSI model, which leads me to believe that the product has an inherent defect.
I chose this model because I trusted the MSI brand, but the poor product quality and the recurring issue have left me disappointed and inconvenienced. I request that this problem be resolved promptly and that my grievance be properly addressed.
I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service team claimed to have conducted general and performance tests, stating no issues were detected, and returned the device. However, since receiving my laptop, it has shut down twice u...
I purchased an MSI Cyborg 15 A13V laptop on October 16, 2024, but its battery only lasts 3 hours, even with minimal usage such as video playback and basic tasks. I sent the laptop for service just 11 days after purchase, and it has been sent for repairs three times since. Each time, the service cent...
I purchased my MSI Bravo 15 C7VFK laptop about 21 months ago, and since the first day, it has had a recurring issue: when starting up, the device shuts down on its own 3–4 times, then boots only after showing the automatic repair screen. This problem occurs especially when the device is not plugged ...
Three months ago, I purchased an MSI Cyborg A13V laptop, and today it suddenly developed light leakage. I tried contacting support via email, but the system stated my email couldn’t be recognized. I also called customer service, but no one answered. I paid a significant amount for this device, and ...
My 3-year-old MSI Modern 14i Notebook unexpectedly stopped working despite no liquid damage, malware, or any user-related issue. It simply shut down and won't turn on again. To make matters worse, MSI's technical service is demanding a ₺900 fee just for damage assessment without offering any solutio...
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