I played a game on Mostbet, Liepzig Vs Borrussia Dortmund (market Under 38.5 Throw-ins). After the game, I checked livescore providers and the total Throw-ins in the match was 38. So, under 38.5 Throw-ins was clearly a win. I checked my account only to see that the game was settled as a loss. I've contacted Support, but I'm yet to get a response. Attached here is a screenshot of the ticket.
I’m beyond frustrated with Mostbet’s ongoing failure to settle my winning bets. This isn’t a one-time issue—7 out of my last 10 winning slips haven’t been finalized automatically. After every match ends, I have to contact customer support, send screenshots of both the match result and the bet slip, ...
I’ve been regularly depositing and playing in the casino section of the Mostbet website for about four months, mostly experiencing losses. On September 27, 2025, I happened to win ₺17,800 and submitted a withdrawal request for that amount. Although the system shows the transaction as “paid,” the mon...
I placed a bet on Mostbet and my user ID is 39883081. The bet slip number was №1418296896. My bet clearly won, but the site falsely marked it as lost. I even have proof of the correct result directly from Mostbet’s own platform. Despite this, the site is demanding that I provide an “official source...
I made a deposit on Mostbet at 18:10, but the money never showed up in my account. I immediately contacted customer support, and they asked me for a digital receipt. However, when I checked with my bank, I realized that no receipt was issued for this transaction. So where did my money go? I’ve used ...
I deposited 300₺ into my Mostbet account, but hours later, the transaction is still "in process." What exactly is taking so long? I sent my payment receipt, yet no one is responding or resolving the issue. Customer support is completely unhelpful. When I try to contact live chat, they either ignore...
