Mostbet Froze My Account and Refuses to Settle My Winning Bets

I sent all the requested documents, including additional photos. My Mostbet account was frozen on April 6, 2025. At that time, I had ₹95,000 in my account, along with a few pending bets that I won but were never settled. In total, I now have around ₹2,00,000 stuck with Mostbet. They froze my account just one day after I created it, which was on April 5, 2025, after making two deposits — one of ₹49,000 and another of ₹25,000 — totaling ₹74,000. I want my money back. I even completed the Skype video call where the agent clearly told me my account would be reactivated the next day. The result? Still nothing. I have been waiting and waiting. This is unacceptable. Why does a process that is supposed to be quick take so long? This isn't normal. We are talking about real money, yet we cannot play, withdraw, or even get a clear answer. It is both upsetting and disappointing coming from such a popular site. I initially found the app well-designed and pleasant to use, but this experience shows a complete lack of serious digital customer service — no responsiveness, no transparency. My account ID is 234355***. UPDATE: Still nothing, just automated messages with no real progress. My account remains completely blocked. In your rules, you promise processing "as soon as possible," not a complete 60-day freeze without explanation. Other bookmakers have clear procedures, but here it just feels like an excuse to freeze accounts for no reason. @Mostbet: Please take my case seriously. I expect a real response, not a copy-and-paste.