I’ve been trying to use the Moovit app and website for years, but on every platform (Android, iOS, and web), I am constantly redirected to the mobile app. I had to delete the mobile app because the ads were excessive and extremely annoying. There are almost no alternative ways to access the service, and the overall user experience is very poor. Despite trying multiple times, it’s also impossible to reach customer support — I can’t even get a response.
I request that Moovit take a more reasonable and user-friendly approach by reviewing its own platform experience and improving accessibility and ease of use.
Moovit has become almost unusable due to its overwhelming focus on advertisements. The constant pop-ups disrupt navigation, making me miss my intended routes. It’s frustrating to see a service prioritize ad revenue over user satisfaction. With such intrusive ads, Moovit cannot expect to build any cu...
I purchased an annual subscription to Moovit, but the app consistently provides incorrect bus schedules. The schedules for the buses I use have changed, yet Moovit continues to display outdated times. I’ve reported this issue multiple times through the app, but my feedback has been completely ignore...
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
I accidentally forgot to cancel my one-week Moovit Premium trial, resulting in a ₺119 charge. Despite purchasing the premium service, I didn’t experience any of the promised features aside from an ad-free experience. The app failed to provide accurate route information, and the bus I was tracking d...
Moovit Premium charged me without any prior notification after the trial period ended. The app had stated it would remind users before the subscription renews, but I received no such reminder. Now, I’ve been billed for a subscription I didn’t intend to continue, and there’s no option to cancel. The...
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