On December 3, 2024, I discovered that the screen of my Monster Notebook had a significant issue when I opened it in the morning. The previous night, December 2, 2024, the screen was perfectly fine, and the laptop was stored carefully in its bag.
I am both shocked and disappointed, as I handle my laptop with extreme care. As a university student, this unexpected issue has caused significant inconvenience and frustration. I cannot understand how such a problem occurred overnight without any external damage or mishandling.
I request Monster to address this issue immediately and provide a solution, whether through repair or replacement, as this is clearly not due to user error. I expect prompt support to resolve my grievance.
Dear Monster Notebook Technical Support Team, Good day. I am reaching out to you regarding unresolved issues with my device, which I previously sent to your technical service due to blue screen errors. My device was sent to your service center because of the DPC_WATCHDOG_VIOLATION (133) blue screen ...
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