Prior to the holiday, funds were transferred to my MoneyGram account. Unfortunately, the system continued to display errors. I visited multiple times, and every single time, it gave an error. According to them, the system was not functioning. Today, I went once more, and it continued to display an error. I reached out to MoneyGram in Turkey and they informed me that the transaction has been processed and provided me with a reference number. Please take the necessary actions to resolve this issue.
About eight months ago, I sent 50 EUR through MoneyGram from the Plaune branch in Germany to the PTT branch in Tekman, Erzurum, under the name Muhammed D****. However, the money was never collected in Türkiye, and the transaction was never completed. During this time, I contacted both MoneyGram and...
MoneyGram keeps returning the money my family sends from the US in my name. We constantly face this problem, and the customer representatives, who are foreign and speak little Turkish, cannot resolve the issue. They do not provide authorized email addresses or contact details, leaving us in distress...
On March 25, 2025, between 09:10 and 09:20 in the morning, I attempted to withdraw money via MoneyGram at the DenizBank branch in Fethiye. Just as we were about to complete the transaction, the system gave an error, and the withdrawal was canceled. However, when I later checked, it showed that the m...
For the past eight days, I’ve been trying to withdraw 2406 EUR through MoneyGram at the Kuveyt Türk branch in Bursa Karacabey. Even though I go to the branch every day, my transaction still hasn’t been processed because they keep saying the system isn’t working, and my problem continues unresolved. ...
On May 2, 2025, between 13:50 and 14:00 (Turkey time), a MoneyGram transfer was made from Dubai to my account at Garanti Bankası. As of now, I still have not received the funds. It has been an unreasonable amount of time, and there is no sign of the money arriving in my bank account. What’s even mo...
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