I Face Lost Account Access in Mobile Legends After Switching from iOS to Android

I have been playing Mobile Legends under the username [Dark. Soul] for about two years, originally on my iPhone 7 Plus (iOS). During that time, I invested heavily in my account, purchasing approximately ₺15,000 worth of diamonds through Google Play. Recently, I switched from iOS to an Android device (Redmi 13) and forgot my account password. Since then, I have been unable to log in.

I still have access to the email address linked to the account, but I also have another account tied to the same email. Whenever I try to log in, I receive an error saying “Account not found.” I have even attempted to log in from different devices, but the result is always the same.

Given the significant time and money I have invested, I urgently request that my original account be restored and that my purchased diamonds be reinstated without any loss. I ask the Mobile Legends support team to resolve this issue promptly so I can regain access to my account.