I purchased Milwaukee bits from a store, believing they were original. However, the first bit broke after just three screws, and the second one lasted only 10-15 screws. Suspicious of their authenticity, I contacted the importer using a number I found online and provided photos of the broken bits as requested.
The importer confirmed that the bits were original but had a manufacturing defect. They assured me they would replace the product and send it to my address. However, they later changed their stance, saying I needed to resolve the issue with the store instead.
I’m extremely dissatisfied with this process and made it clear I do not wish to deal with the store. Losing ₺250 isn’t the issue—it’s the lack of accountability from Milwaukee’s importer. I demand the promised replacement or proper resolution.
I purchased two Milwaukee nut wrenches, but both devices broke down on June 13, 2023. I sent them for repair, yet as of December 35, 2023, they still haven’t been fixed. To make matters worse, I’ve been told that the warranty no longer applies. When I bought these tools, I was assured of a one-year...
I purchased a Milwaukee product that was sold with a lifetime warranty and promises of no issues. However, the product malfunctioned, and after sending it for repair, it took weeks to return. Shockingly, the company claimed the problem was due to user error, essentially dismissing my claim. This exp...
I bought a Dremel from Bauhaus about 1.5 years ago, and it broke down after using it only four times. I tried finding an authorized service center, but there was nothing available. Eventually, I managed to contact the importer’s unit, and they responded with a generic “We’ll get back to you.” That w...
I am very frustrated with Milwaukee's service. It has been 8 months since I sent my tool for repair, and I am still waiting for the necessary part to arrive. In the meantime, I’ve had to purchase tools from other brands to keep up with my work because Milwaukee has failed to provide a timely solutio...
I purchased a Milwaukee reciprocating saw on May 9, 2024, based on recommendations and its reputation for durability. However, I had to send it to an authorized dealer on July 16, 2024, for repair. It has now been over two months, and I am still waiting for a replacement part. Despite Milwaukee's si...
Comments