On September 10, I bought a Milka chocolate bar, despite the fact that it wasn't due to expire until November. When I opened it, the surface of the chocolate was covered in an unpleasant, lumpy texture. When I contacted Milka, hoping for a resolution, their response was less than satisfactory. They basically suggested that I return the product to the store where I bought it as if they were mocking our concern. I was right to be offended and frustrated. I decided to make a formal complaint in order to shed light on this unfortunate experience. It's disheartening to see a well-known brand like Milka fail to prioritize product quality and customer satisfaction. I wanted to share my experience so that others would not waste their money on a product that would disappoint them.
Hello, I purchased a Milka chocolate today, and despite its expiration date being valid, the product was inedible. It seems to have gone bad, as the texture and appearance were completely off. This isn’t the first time I’ve encountered this issue; I previously bought the same chocolate from a differ...
I’ve been buying Milka chocolate products for years without issue, but this time, we decided to try Milka’s milk chocolate, and it was a complete letdown. Despite being within its expiration date, the chocolate seemed to have an off, almost oily texture that made it inedible. I’ll be sharing a phot...
I recently bought a Milka chocolate bar, but when I opened the package, the chocolate looked white and stale, even though it was just purchased today and not expired. It’s disappointing to see a product I usually enjoy in such poor condition. I’ll be including a photo with my complaint and expect a...
About a month ago, I purchased Milka's strawberry chocolate—something I’ve bought many times before and genuinely enjoyed. As someone familiar with the flavor and quality of this product, I was shocked and disappointed by what I encountered this time. The chocolate was clearly spoiled. The strawberr...
I purchased three packs of Milka strawberry chocolate, and all of them were spoiled. The color had changed, the taste was bad, and the chocolate was falling apart. Despite being freshly purchased, the product was in an unacceptable condition. I still have the items if inspection is needed. It’s dis...
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