On Tuesday, October 21 at 08:25, I purchased 300 + 25 UC directly through the PUBG Mobile in-game store using the mobile payment option for ₺189.99. The payment was processed successfully, and the amount was deducted from my account, but my UC balance still shows 0.
I did not receive any error messages, and the transaction screen even displayed a “successful” confirmation. My PUBG Mobile account ID is 5151*21. I have not yet contacted customer support regarding this issue.
Even though the payment was successfully completed, the purchased UC has not been credited to my account. I request that my missing UC be added as soon as possible or that the payment be refunded promptly.
On September 15, 2025, I purchased 325 UC in PUBG Mobile for ₺179.99 using my Visa card. The payment was completed successfully, and the amount was deducted from my account. However, the UC was never credited to my PUBG account. On the same day, I also purchased a smaller package (60 UC), and that ...
On 12/08/2025 at 14:33, I purchased 320 UC for my PUBG Mobile account (ID: 5127****160) via internet banking. The payment of ₺169.99 was successfully processed, and my bank account shows the transaction as completed with reference number 653325. However, even after several hours, the UC has still no...
On September 30, with order number 2034 through Pre Satış, I paid ₺254.9 via bank transfer to purchase a UC top-up for my PUBG Mobile account. However, even after two days, the UC has still not been credited to my account. The PUBG Mobile ID I used during the order is 5144*****94. I also have the p...
On October 25, 2025, I purchased PUBG Mobile UC worth $93.90 through the PUBG Mobile store. I completed the payment via bank transfer, and my order number is #4400. The UC was intended for my in-game account with ID: 5681****25. Although the platform marked the order as “delivered” on November 7, 2...
On September 10 at 15:02, I purchased 1800 UC for PUBG Mobile through Google Play. The payment of ₺3.19 was successfully charged from my Ziraat Bank account, and my order number is #8909. However, despite the successful transaction, the UC has not been credited to my PUBG Mobile account. My account ...
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