MetWallet Account Shows $0 Balance Despite Actual $25 Balance

I am using the MetWallet application on an Android phone and I have been facing a problem since yesterday. By mistake I previously logged in and created/used my MetWallet account with my phone number, but now I need to log in and use the same account with my Gmail in order to manage my account and withdraw my money. When I try to change my registered phone number and switch my account login to Gmail, the app shows an error message saying “Operation failed. You can only enable Quick Login with your bound MetWallet account” and does not allow me to proceed. Because of this error, I cannot update my phone number or complete the conversion to Gmail. My account actually has a balance of 25$, but I see 0$ on the screen and “No Data” in the transaction history, and the problem has continued from yesterday until today without any improvement. I am worried about my 25$ balance and I have not been able to get any support response so far. I request that my MetWallet account be checked urgently, that my real balance of 25$ be confirmed and secured, that my account created with my phone number be correctly matched and accessed via my Gmail, that my phone number be updated as I request, and that this login error be permanently resolved so that I can access my account and withdraw my money without any issues.